Please allow 24 - 48 hours for your tracking number to become active.
Regarding exchanges, returns, and any customer service related issues:
*** Do not reply to the order confirmation email for any customer service issues, as you will not get a reply. ***
Instead, please visit our
Customer Support Center
, and if your issue is not covered in "Common Answers", then please fill out the "SUBMIT A REQUEST" section of the site.
One of our support staff will get back to you as quick as possible.
Here is a link to our Church of Merch Customer Support Headquarters:
We currently provide customer service support over email 5 days per week, Monday - Friday.
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120 N. Santa Fe
Los Angeles, CA 90012
(855) 55-MERCH
PHONE CUSTOMER SERVICE HOURS:
Monday - Friday, 10AM to 6PM
Saturday + Sunday, CLOSED
If you wish to reach us at any other time, you can either leave us a message and we'll get back to you, or email us using the form at the top of the page.